Cleveland Clinic Connected: Sharing Healthcare Expertise Globally Through Nursing Insights
Cleveland Clinic is extending its reach worldwide through Cleveland Clinic Connected, a unique global affiliation initiative. This program is designed to share their extensive knowledge with international and domestic healthcare organizations, focusing on enhancing patient care, improving safety protocols, and achieving better patient outcomes.
How Cleveland Clinic Connected Enhances Global Healthcare Standards
The program offers guidance and support to other hospitals and health systems, helping them drive improvement in critical areas, as Margee Pagnucco, MSN, RN, CPHQ, explains.
Here’s how Cleveland Clinic Connected supports its members:
- Nursing Assessments: Providing expert support in evaluating and improving nursing practices.
- Quality Metrics: Implementing standardized quality metrics for better performance tracking.
- Safety Event Reporting: Enhancing systems for reporting and analyzing safety-related incidents.
- Cultural Sensitivity Training: Promoting culturally sensitive care practices.
- Empowering Nurses: Encouraging nurses to voice their opinions and actively participate in decision-making.
- Professional Practice Models: Educating members on effective professional practice models and shared governance structures.
Understanding Cultural Nuances in Global Healthcare - A Podcast Discussion
In a recent episode of Cleveland Clinic’s "Nurse Essentials" podcast, host Carol Pehotsky, DNP, RN, NEA-BC, and Margee Pagnucco delved into the critical aspects of cultural sensitivity within global healthcare collaborations. One compelling example highlighted the varying perspectives on mortality.
Challenging Western Perspectives
Pagnucco shared an experience where an international partner stated they had no mortality cases, leading to a surprising discovery. The hospital sent terminally ill patients home to be with their families, a practice that shifted the Cleveland Clinic team's perspective on end-of-life care.
Overcoming Challenges in International Healthcare Partnerships
Navigating the hierarchical structures and communication styles presents significant challenges. Unlike the open and assertive environment common in Western healthcare, some countries have different expectations for nurses and healthcare staff.
Addressing Communication Barriers
- Encouraging Open Dialogue: Fostering an environment where healthcare professionals feel empowered to speak up about concerns.
- Bridging Language Gaps: Overcoming language barriers to ensure effective communication and collaboration.
- Promoting Nurse Empowerment: Supporting nurses in taking on more responsibilities, such as conducting patient assessments.
Learn More About Global Healthcare Strategies
Explore the full discussion and gain deeper insights into Cleveland Clinic Connected by listening to the Nurse Essentials podcast. You can find it at my.clevelandclinic.org/podcasts/nurse-essentials or wherever you prefer to listen to your podcasts. Discover how healthcare organizations worldwide are collaborating to enhance patient care and safety on a global scale.
